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Finding the IP Address of a Polycom Desk Phone

AI Doc Summarizer Doc Summary

If you need to access your Polycom phone’s web interface or troubleshoot network connectivity, you’ll first need to locate its IP address. The IP address can be viewed directly from the phone’s menu.

Navigation Path #

Press the Home button → Settings → 4. Status → 2. Network → 1. TCP/IP Parameters → IPv4 Addr

Step-by-Step Instructions #

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1. Press the Home button #

Press the Home button on your Polycom desk phone to open the main menu.

2. Open Settings #

From the Home screen, select Settings.

3. Select Status #

Choose 4. Status from the Settings menu.

4. Select Network #

Choose 2. Network.

5. Open TCP/IP Parameters #

Select 1. TCP/IP Parameters.

6. Locate the IPv4 Addr #

The phone’s IPv4 Addr is the device’s IP address.

Notes #

Menu numbers may vary

Depending on the Polycom model or firmware version, the menu numbering may differ slightly. If the numbered options are unavailable, simply navigate to:

Settings → Status → Network → TCP/IP Parameters

Static IP Configuration

If the phone is configured with a Static IP, DHCP will be disabled.

Why You May Need the IP Address #

You may need the phone’s IP address to:

  • Access the phone’s web administration interface.
  • Troubleshoot network connectivity.
  • Verify the phone is connected to the network.
  • Configure or update the device.

Quick Reference #

ActionMenu
Open MenuHome
SettingsSettings
Status4. Status
Network2. Network
TCP/IP Settings1. TCP/IP Parameters
IP AddressIPv4 Addr

Quick Path: Home → Settings → 4. Status → 2. Network → 1. TCP/IP Parameters → IPv4 Addr

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