---
title: Finding the IP Address of a Polycom Desk Phone
description: "If you need to access your Polycom phone's web interface or troubleshoot network connectivity, you'll first need to locate its IP address. The IP address can be viewed directly from the phone's menu. --- ## Navigation Path **Press the Home…"
url: "https://www.dataphone.cloud/docs/finding-the-ip-address-of-a-polycom-desk-phone/"
updated: "2026-08-14"
category: Docs
---

# Finding the IP Address of a Polycom Desk Phone

If you need to access your Polycom phone's web interface or troubleshoot network connectivity, you'll first need to locate its IP address. The IP address can be viewed directly from the phone's menu.

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## Navigation Path

**Press the Home button** → **Settings** → **4. Status** → **2. Network** → **1. TCP/IP Parameters** → **IPv4 Addr**

---

## Step-by-Step Instructions

![https://images.openai.com/static-rsc-4/UhYAwynhcHXMV7igCmDtzio9v87VCC7DmyHNaWdtdGS1GqDnNIewi7KFYXH2EbUdLH91NzXRWpEiIgLjFwI0eb1G0qRGlUTL1Se6pnqf07cwjU30WhFFeCFKkGKRfOWbYDw8xNVLX5vo0ivSQSTHE5MhFIqTNlriX_xSjmucM9916jESuXNYxcO_bZ_5OSj7?purpose=fullsize](https://images.openai.com/static-rsc-4/OLpV1frlJ_X1o7eEZPs9k7XL3HIftQK7JUbdGjggoywBsqgZbzW9A1uQilbnLGLASKJQFYeOklQ04rKW9l7BKSOOl80Q5ajUzrAYmk3roOxSGcjSYOGtDj44ThjPR6T9YyGr5IteqbmfWUJC1i3gLShC__qqzQJx88CoOUqFpVE?purpose=inline)

![https://images.openai.com/static-rsc-4/O_FtQvyqQMuAKzDZRFPRMWJM3jdjBmSo7QWYHkxNRFs2tbs7EsaJ0hHT3EW1o02GB0J-89CGvvW2K2ud1aA59FbKDLC_hpiXGahIgfVjF8pLtaF_K6W4enCHDnewP4rZ0id5HyBU9q6Geou759s4ladGQDVS0j5Z102gBZUeDxue3ZRe-O6LD7Jr5M3RxxqH?purpose=fullsize](https://images.openai.com/static-rsc-4/BbV5TLLbS9PgaWfFfS0s67Z32n0V8AuX1Thuo86xSwVEegzpfQiKsIvkRRJWWI4gz71ZuSurzSMTUTegh1W0bVJNWeDYU6bT6xTe4RfR7iOyu1GAADL12uhD8QJXW_pC6DFir-HubIUgpEvXwxtMlzu0DSINz5qwTGHbn7vr0oU?purpose=inline)

### 1. Press the **Home** button

Press the **Home** button on your Polycom desk phone to open the main menu.

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### 2. Open **Settings**

From the Home screen, select **Settings**.

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### 3. Select **Status**

Choose **4. Status** from the Settings menu.

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### 4. Select **Network**

Choose **2. Network**.

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### 5. Open **TCP/IP Parameters**

Select **1. TCP/IP Parameters**.

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### 6. Locate the **IPv4 Addr**

The phone's **IPv4 Addr** is the device's IP address.

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## Notes

> **Menu numbers may vary**
>
>
>
> Depending on the Polycom model or firmware version, the menu numbering may differ slightly. If the numbered options are unavailable, simply navigate to:
>
>
>
> **Settings → Status → Network → TCP/IP Parameters**

> **Static IP Configuration**
>
>
>
> If the phone is configured with a **Static IP**, **DHCP** will be disabled.

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## Why You May Need the IP Address

You may need the phone's IP address to:

- Access the phone's web administration interface.
- Troubleshoot network connectivity.
- Verify the phone is connected to the network.
- Configure or update the device.

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## Quick Reference

| Action | Menu |
| --- | --- |
| Open Menu | **Home** |
| Settings | **Settings** |
| Status | **4. Status** |
| Network | **2. Network** |
| TCP/IP Settings | **1. TCP/IP Parameters** |
| IP Address | **IPv4 Addr** |

> **Quick Path:** **Home → Settings → 4. Status → 2. Network → 1. TCP/IP Parameters → IPv4 Addr**