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How to Change Do Not Disturb (DND) Status in Dataphone Softphone App

The Do Not Disturb (DND) feature lets you control your availability on the Dataphone softphone app. When DND is enabled, incoming calls will not ring on your device.

You can change your DND state directly from both the Desktop app and the Mobile app by following these steps.

🔹 Desktop App #

  1. Login to the Dataphone desktop app.
  2. Go to the Menu.
  3. Under your Extension name, locate the Status button.
  1. Click on the status button to open the drop-down menu.
  2. From the menu, select:
    • Online → to receive calls.
    • Do Not Disturb (DND) → to block incoming calls.

🔹 Mobile App #

  1. Login to the Dataphone mobile app.
  2. Tap the Menu icon (☰ three lines) at the top of the screen.
  3. You will see your Extension name with your current Status below it.
  1. Tap the Status field to open the drop-down menu.
  2. Select:
    • Online → to receive calls.
    • Do Not Disturb (DND) → to block incoming calls.

✅ That’s it! Your DND status is now updated.

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