If you’d like to cancel your service with Skywire, please follow the steps below to ensure a smooth and successful cancellation process.
✅ What You’ll Need Before You Begin #
To request a cancellation, you will need to include the following information:
- Account Number (can be found on your bill)
- Name on the Account
- Service Address
- Associated Telephone Number(s)
📎 Tip: You can find most of this information on your latest Skywire bill. Be sure to attach a copy for reference, if available.
📧 Where to Send the Cancellation Request #
You must send your cancellation request via email to:
customerservices@xchangetele.com
For questions or assistance, you can also contact Skywire Customer Service directly at:
📞 1-844-SKYWIRE (1-844-759-9473)
✉️ Email Template for Skywire Service Cancellation #
You can copy and paste the following template into your email. Make sure to fill in your specific account details:
Subject: Request to Cancel Skywire Service
Dear Skywire Customer Service,
I am writing to formally request the cancellation of my Skywire service. Please find my account details below:
- Account Number: [Enter your account number]
- Name on Account: [Enter the name exactly as it appears on the bill]
- Service Address: [Enter the full address where service is provided]
- Associated Phone Number(s): [Enter the number(s) linked to the service]
Please confirm once the cancellation has been processed. Let me know if any further information is required.
Thank you for your assistance.
Sincerely,
[Your Full Name]
[Your Contact Information, if needed]
📌 Notes #
- Cancellations may take a few business days to process.
- Be sure to check for any remaining balance or final charges on your account.
- If you are porting your number to another provider, make sure the port is completed before requesting cancellation to avoid service disruption.
🛠️ Need Support? #
If you have questions or need further assistance with your Dataphone account, feel free to contact our support team at Dataphone:
📧 Email: help@dataphone.cloud
We’re here to help with any additional inquiries you may have.
