#
📝 Overview #
Yealink phones include an Acoustic Shield feature designed to reduce background noise.
In some environments, this feature may cause audio issues or is simply not needed.
Follow the steps below to safely disable it from the phone web interface.
⚙️ How to Disable Acoustic Shield #
🧑💻 Yealink Web Interface
1️⃣ Log in to the phone’s web interface using the device IP address
2️⃣ Click on Settings
3️⃣ Go to Voice
4️⃣ Find Acoustic Shield Mode
5️⃣ Set the option to Disabled ❌
6️⃣ Click Confirm to save the changes ✅
✅ Result #
Once confirmed, Acoustic Shield will be turned off and the audio behavior will return to normal.
If the issue persists after disabling it, a reboot is recommended 🔄