Privacy Policy

Last updated: April 04, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Moshe Rosenberg

CEO

Moshe leads the team
Dataphone’s fearless leader, Moshe oversees all operations with a hands-on approach. He is passionate about coming up with new solutions in the field of VoIP and implmeenting new technology that keeps Dataphone a step ahead. The precursor to Dataphone, Data Day, gave Moshe a strong background in ERP Implementation.

Moshe always stays focused on the big picture and actively searches for new and improved solutions. The most important thing to him is simplifying his customers' workflow. When Moshe isn’t at work, he’s enjoying time with his family, or learning about new updates in the world of technology.

Ahron Greenberg

CTO

Ahron sees the big picture
As CTO of Dataphone, Ahron oversees the software design and implements new technologies for the company. He guides us on broadening the company’s scope, making new services accessible to Dataphone customers. He is the expert at defining our process of architecting failovers, and our customers rely on his ingenious solutions. He guides the software team in VoIP and development with patience, leadership, and skill.

On top of his skills at coding, problem-solving, and debugging, he’s an exceptional communicator. With years of experience, including 3 at Dataphone, Ahron brings a wealth of knowledge and expertise to the team.

Ahron spends his spare time with his family, learns about new technologies, and actively contribute to open-source projects, fostering innovation beyond the workplace.

Maqsood Ahmed

Full Stack Developer

Maqsood crafts the code
As a Full-stack developer at Dataphone, Maqsood tackles both backend and frontend development.. Maqsood’s excellent performance at Dataphone is driven by his love of learning new things.

Having worked over four years as a full stack developer in other companies before joining the Dataphone team, Maqsood appreciates the collaboration and teamwork that his job involves.

Beyond coding, Maqsood unwinds by watching movies and spending quality time with family. Weekends might find him taking small trips and trekking adventures.

Erick Orellana

Customer Onboarding Specialist

Erick sets you up for success
Erick handles onboarding for new clients at Datphone, walking them through the entire process and ensuring seamless transitions. With his meticulous management, problem-solving prowess, and attention to detail, he’ll aim to get you up and running with little to no downtime. Erick has worked in customer and tech support with many companies, including Dell, Sony, and Google, netting him over 15 years of experience. Clients appreciate Erick's personalized attention and commitment to their satisfaction.

When not helping customers, Erick enjoys family time with his two teenagers, playing basketball, and beating his record in video games. People are often surprised to learn that under his calm nature lies a passionate Heavy Metal fan!

Omar O.

VoIP Support Specialist

Omar solves your headaches!
Omar is our tech support expert at Dataphone, helping customers with migration, deployment, and installation for the past three years. Formerly at Google Tech Support and other phone service companies, Omar brings eight years of technical experience in networks, servers, and phone service to his job.

Known for his fast but meticulous approach and customer-oriented style, clients value Omar for his familiarity with their setups and his commitment to earning their satisfaction with prompt, effective solutions. Omar always makes sure to test every setup he creates, ensuring they are error-free. He’s also a true team player who gladly lends a hand to his colleagues, and treats their clients like his own.

Outside work, Omar enjoys family time, hitting the gym, and watching classics.

Manny Portillo

Tech Support Specialist

Manny gets you sorted!
Manny provides tech support for customers and has a rapport with many of them. When clients call, they appreciate reaching a knowledgeable professional who understands their needs and resolves their issues promptly. With prior experience at Google Tech Support, Manny brings efficiency and a no-nonsense approach to problem-solving.

Most satisfying to Manny is collaborating with his colleagues and working as a team. He loves to give his clients the royal treatment, creating loyal repeat customers.

When not busy solving issues and helping customers, you’ll find Manny taking care of his daughter and sharing his love of tech with her. He also enjoys music and movies and hanging out at the park.